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Managed IT Support
Proactive maintenance, user support, device health checks and a clear point of contact for your team.
Your technology partner
Technology that keeps your business moving.
Link Intel delivers practical, accountable IT support and connected technology solutions for businesses and homes across Johannesburg.
14+ yearsServing local clients
Remote + on-siteSupport when it matters
One partnerIT, network & security
BUSINESS-READY SUPPORT
Managed ITMicrosoft 365Networks & Wi-FiCybersecurityVoIP & CCTV
Technology solutions
One team for your essential technology.
From day-to-day support to project delivery, Link Intel helps protect productivity, reduce disruption and make technology easier to manage.
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Networks & Wi-Fi
Reliable wired and wireless networks, routers, switches, access points and coverage improvement.
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Microsoft 365 & Cloud
Productivity setup, email support, collaboration tools, cloud migration and user onboarding.
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Security & Data Protection
Security hardening, endpoint protection, access control, backups and recovery planning—scoped to your risk.
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Connectivity, CCTV & VoIP
Remote viewing, NVR connectivity, business voice, softphones and resilient remote-access configuration.
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Smart Spaces & Automation
Connected lighting, access, gates, sensors and smart-device integrations for homes and workplaces.
Built around outcomes
More than fixes. Better business technology.
Every recommendation starts with your people, operations and priorities—not a one-size-fits-all product list.
Less downtime
Maintain the technology your team relies on, identify recurring issues and respond with a plan.
Controlled costs
Choose a transparent support plan, know your priorities and make informed technology decisions.
Protected operations
Strengthen your network, accounts and recovery readiness with practical security measures.
Room to grow
Build an adaptable foundation for new people, sites, devices and business systems.
How we work
Clear advice. Structured delivery. Ongoing accountability.
Discover
We understand the issue, environment and impact before recommending the right next step.
Deliver
We implement with clear communication, sensible documentation and minimal interruption.
Improve
For supported clients, we identify opportunities to increase stability, security and value over time.
Managed support plans
Your IT department—scaled to your team.
Choose a straightforward monthly support starting point based on your team size. We then confirm the devices, response needs and project requirements in a clear service scope.
1–5 users
Essential Care
From R2 499/mo
Dependable support for a home office or small business.
- Remote support and troubleshooting
- Wi-Fi, email and device assistance
- Monthly technology guidance
- Escalation support when you need it
Most suitable for growing teams
Business Care
From R4 999/mo
Structured ongoing IT support for everyday operations.
- Priority remote support
- Network and Microsoft 365 assistance
- Routine monitoring and health checks
- Improvement recommendations
- Third-party coordination where agreed
16+ users / multiple sites
Managed Technology
Custom quote
A tailored support model for complex or growing environments.
- Defined support scope and priorities
- Technology roadmap and reporting
- Connectivity, security and project planning
- Flexible remote and on-site options
Monthly support is subject to an agreed scope. Hardware, licences, cabling, third-party services, after-hours work and travel are quoted separately where applicable. Ask us about onboarding, response targets and the right plan for your team.
A partner for the long term
Technology support with a business mindset.
Link Intel combines responsive service with practical planning—helping clients make confident decisions about the technology that supports their day-to-day work.
Arrange a consultationJohannesburgLocal service focus
Remote + on-siteSupport options
IT · Network · SecurityConnected capability
Human adviceClear, practical guidance
Frequently asked questions
Helpful answers before you get in touch.
Do you support both homes and businesses?
Yes. Link Intel provides once-off assistance, project work and ongoing support options for homes, home offices and businesses.
Can you help remotely?
Many software, email, Microsoft 365, network and advisory requests can be assessed or resolved remotely. On-site support is available where needed.
What does a support request cost?
Support plans and selected rates are shown above. The final cost depends on scope, equipment, complexity, travel and time required.
Can you support technology not listed here?
Contact us with your requirements. We will assess whether it fits our capability and provide a clear recommendation or project scope.